Introduction
MandateMeter, operated by F and H Holding t/a MandateMeter, is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. We believe that civic participation should be safe, transparent, and respectful of your privacy.
What Information We Collect
We may collect:
• Your name or alias (if you choose to provide it)
• Email address (for poll submissions, results, or feedback)
• Poll responses and civic reflections
• Technical data (e.g., browser type, IP address) for analytics and security
All data is collected with your consent and used only for civic engagement and platform improvement.
Why We Collect It
We use your information to:
• Publish and manage civic questions
• Share poll results and reflections
• Improve platform performance and user experience
• Ensure fair and secure participation
We do not sell, trade, or misuse your data.
Your Rights Under POPIA
Your Rights Under POPIA
You have the right to:
• Access your personal data
• Correct or delete your information
• Withdraw consent at any time
• Lodge a complaint with the Information Regulator
To exercise these rights, contact us at info@mandatemeter.co.za
Data Security
We use secure servers, encrypted forms, and trusted plugins to protect your data. Only authorized personnel have access to sensitive information, and all third-party tools are vetted for POPIA compliance.
Third-Party Services
We may use services like PayFast, Yoco, or SnapScan for payments. These providers have their own privacy policies and comply with South African data protection laws.
Updates to This Policy
This POPIA statement may be updated periodically. We encourage users to review it regularly to stay informed about how their data is protected.